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Terms of use



The website (hereinafter referred to as the Site), is an e-commerce site, accessible via the Internet, open to any user of said network. It is published by the company Starfashion SA.

The Site allows Starfashion SA to offer for sale clothing, accessories, decorative objects, cosmetics, leather goods for the most part of the protected brand SCHOTT (hereinafter the Products) to Internet Users browsing the Site (hereinafter referred to as Users). For the purposes of this Agreement, it is agreed that the User and Starfashion SA will be collectively referred to as Parties, and individually referred to as "Party", and that the User having validated an order will , be referred to as Buyer. The rights and obligations of the User necessarily apply to the Buyer.

It is specified that the Products are intended for personal use of the User, without any direct relation to the professional activity of the latter. As such, the attention of the User is drawn to the fact that the same User may only order a maximum of five (5) Products of the same reference. In this case of order higher than the above-mentioned number, the order can not be accepted.

Any order for a Product offered on the Site requires consultation and express acceptance of these terms and conditions, manifested by ticking the box "Check this box to confirm that you have read and accepted the GCS".

In accordance with the provisions relating to the electronic signature, it is recalled that ticking the box "Check this box to confirm that you have read and accepted the GCS", after reading these terms and conditions, as the validation of the voucher order specified in Article 3.3 below, constitutes an electronic signature which has, between the Parties, the same value as a handwritten signature and is proof of the completeness of the order and the payment of the sums due in execution of the said order.


Article 1 Object


The purpose of these general conditions of sale is to define the rights and obligations of the Parties resulting from the online sale of the Products offered on the website

They regulate the various steps necessary for the placing of the order and ensure the follow-up of this order between the Parties. They apply between the Parties, to the exclusion of any other document.



Article 2 Products, Price, Intellectual property 

2.1 Products

The Products offered for sale are those listed on the Site, on the day of the consultation of the Site by the User, and within the limits of available stocks. In case of unavailability of one of the Products, the Buyer will be informed as soon as possible.

2.2 Prices

The prices of the Products are indicated in Swiss Francs (CHF) and are valid for all territories. They take into account the amount of Swiss VAT, applicable on the day of the order.

Any order placed on the Site and delivered outside of Switzerland may be subject to taxes and customs duties that are imposed when the package reaches its destination. These potential customs duties and taxes are the sole responsibility of the Buyer and are his sole responsibility. Starfashion SA is therefore under no obligation to check and / or inform the Buyer of customs duties and applicable taxes.

The prices indicated on the Site are guaranteed on the day of the order and within the limit of stocks available.

These prices do not take into account the shipping costs which will be invoiced in addition, and which will be specified to the User during the final validation of his order.

Starfashion SA reserves the right, which the User accepts, to modify its prices at any time. Nevertheless, the Products will be invoiced on the basis of the rates in force at the time of the registration of the order, subject however to the availability of said Products.

2.3. Intellectual property

The trademarks, domain names and designs that appear on the Site are the exclusive property of Starfashion SA. Any reproduction or use of these trademarks, domain names or designs, in any form whatsoever, is strictly prohibited.



Article 3 Registrations and validation of the order

3.1 Navigation within the Site

The User can take note of the different Products offered for sale by Starfashion SA on its website. The user can freely browse the various pages of the Site, without being engaged under an order.

3.2 Registration of an order

If the User wishes to place an order, he will choose different Products by clicking on the ADD TO BASKET box. At any time, the User may:

    - obtain a summary of the Products he has selected,
    - continue or modify his selection of Products,
    - complete your selection of Products and order these Products by clicking on ORDER.

It should be noted that the conclusion of the contract can also be done in English.

To order the Products he has chosen after clicking on ORDER, the User must identify himself, by entering his e-mail address and the password he has previously chosen when creating his account. . To have an account, the User will have to fill the form at his disposal, on which he will include the necessary information for his identification and in particular his surname, first name, postal address, his e-mail address and a password of his choice which will be personal and confidential, and which he will need to identify himself later on the Site.

The User is informed and agrees that the entry of these two identifiers is proof of his identity and expresses his consent.


3.3 Final validation of the order

After knowing the status of his order, the User must, to access the secure payment site, click on the type of card with which he wishes to make his payment, to confirm his order definitively. The User must , send his credit card number, depending on the type of the latter, the expiry date thereof, and the visual cryptogram (the last 3 digits on the back of the credit card).

It is specified that by making an immediate payment by credit card, as provided for in Article 6, below, the User will be automatically switched to the payment platform of the secure payment platform (hereinafter referred to as the Bank ı). The bank's server is secured by S>S>L (Secure Socket Layer) encryption, so as to protect all the data related to the means of payment as efficiently as possible, and that at no time can The User's bank details will not be transferred to Starfashion SA's computer system. The responsibility of Starfashion SA is therefore released.

As soon as the payment is validated, the order is registered and becomes irrevocable. The User becomes Buyer. The purchase order will be recorded on the computer records of Starfashion SA, themselves preserved on a reliable and durable support, and will be considered as proof of the contractual relations between the Parties.

After placing an order, the customer will receive an email confirming it.

In accordance with Article 5 below, the Buyer has a right of withdrawal and refund, within a period of seven (7) working days from the date of receipt of the Products ordered.


Article 4 Delivery

Starfashion SA will make its best efforts to have the order shipped within an average of two (2) to seven (7) working days from the day following the validation of the order by the Buyer.

Starfashion SA declines any responsibility in case of excessive delivery times due to the postal services or means of transport used.

In the event of loss of the Products ordered or of damage (s) suffered by them during their delivery, the Buyer must make a justified complaint, to the customer service of Starfashion SA, to the following email address :

As far as possible, the Buyer must formulate, on the delivery note, any anomalies found (package and / or damaged product). In addition, it is specified that the ownership of the Products ordered will be transferred to the Buyer only upon receipt of the total payment of the invoice price, including delivery charges.


Article 5 Guarantees

5.1 Satisfied or Refunded

The Purchaser has a right of withdrawal of a period of seven (7) working days to return, at his own expense, the Product (s) he / she has ordered if for any reason for another, that (they) does not give him (it) not satisfaction except for the products "Outlet" neither taken back, nor exchanged. This period runs from the day of receipt of the Product (s).

Only Products unworn, unwashed, and returned with their signature scratch and sticker intact, will be accepted by Starfashion SA.

This right can be invoked by the customer without having to justify reasons or paying penalties, except, if necessary, the cost of return.

The Product (s) must be returned in its original packaging and packaging to the following address:

Starfashion SA, SCHOTT - Rue de l'ale 26 -1003 Lausanne Switzerland.

To exercise his right of withdrawal, the customer joins the customer service of Starfashion SA, by the following means: postal mail addressed to:

Starfashion SA / Customer service / Rue de l'Ale 26 / 1003 LAUSANNE / SWITZERLAND

The buyer must attach the photocopy of the invoice (s) of the Product (s) upon return.

If all the aforementioned conditions are met, STARFASHION SA will refund to the Buyer, within thirty (30) days from the date of receipt by STARFASHION SA of the package (the date of shipment by the Buyer being a notification to STARFASHION SA of the exercise by the Purchaser of his right of retraction), the sums paid by this one, with the exception however of the expenses of return of the Products, which remain at the expense of the Purchaser.

5.2 Defective Product

The buyer has the legal guarantee of hidden defects.

If, despite all the care taken by STARFASHION SA at the time of order preparation, any of the Products should prove to be defective, the Purchaser will have seven (7) days from the date of delivery to return at his own expense. the defective product, for an exchange or a refund.

The product must be returned in its packaging and its original packaging to the following address:

Starfashion SA / Customer service / Rue de l'Ale 26 / 1003 LAUSANNE / SWITZERLAND

The Buyer must attach the photocopy of the product invoice on his return. Any complaint made after the expiry of this period of seven days will be rejected, and STARFASHION SA will be released from all liability.

If the aforementioned conditions are met, STARFASHION SA will proceed to the exchange or refund of the defective Product (s), within a period of thirty (30) days from the date of receipt by STARFASHION SA of the package.


Article 6 Payment

Payment will be made, unless the server is unavailable, immediately on the Internet, by postal or maestro payment card or by credit card issued by the Visa, Eurocard / Mastercard and / or American Express networks.

In any case, STARFASHION SA reserves the right to refuse any order or delivery in case of exceeding the ceilings indicated above, existing dispute with the Buyer, total or partial non-payment of a previous order the Buyer, refusal to authorize payment by credit card of banking organizations, non-payment or even partial payment. The responsibility of STARFASHION SA can not in any case be engaged.


Article 7 Information system and freedom

The information of the personal data collected within the framework of the distance selling is obligatory, this information being necessary for the treatment and the delivery of the orders, as well as for the establishment of the invoices. This information is strictly confidential and will not be transmitted to third parties, with the exception of companies affiliated with STARFASHION SA, which the User expressly accepts.

The User has a right to access, modify, rectify and delete data concerning him. To exercise this right, the user must send an e-mail to the following address:

Article 8 Miscellaneous

8.1 Responsibility

The Site has, for all stages of access to the Site, ordering the Products, delivery thereof, or any other subsequent services, an obligation of means. The Site can not be held liable for any inconvenience or damage arising from the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.

8.2 Force majeure

STARFASHION SA will not be liable for the non-performance, in whole or in part, of its obligations under this contract, if this non-performance is caused by an event constituting force majeure, particularly in case of disruption or total strike or partial including postal services and means of transport and / or communication, flood, fire, and generally, in case of an event beyond his control.

The Parties agree that they shall consult each other as soon as possible in order to jointly determine the terms and conditions for the execution of the order during the period of force majeure.

8.3 Partial invalidity

If one or more stipulations of the present general conditions of sale are held for invalid or declared as such under a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will retain all their strength and reach.

8.4 Spyware and cookies

"When visiting the Site by a user, STARFASHION SA may store information on its terminal. This information takes the form of "cookies" or similar files. Cookies are data that does not contain any personal information sent via its server on the user's hard disk. The role of cookies is notably to identify the user during his connection to the Site and to facilitate his participation in certain events and activities on the Site.

Most Internet browsers allow you to delete cookies from your device's hard drive, prevent cookies from being set, or receive a warning message before a cookie is implanted. Users are encouraged to refer to their browser instructions or help screen for more information about these features. "

8.5 Website saler indentification :


Rue de l'Ale 26, 


Email :


8.6 Completeness of the contract

The present general conditions of sale and the summary of order transmitted to the Buyer form a contractual whole and constitute the entirety of the contractual relations between the Parties. In case of contradiction between these documents, the general conditions of sale will prevail.

8.7 Law Applicable to Competent Jurisdictions

These general conditions of sale and the contractual relations between the Parties are subject to Swiss law. In case of dispute, an amicable solution will be sought before any legal action.

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